Privacy Policy
Last updated: March 2026
Neon Guys (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you visit our website at neonguys.co.uk.
Who We Are
Neon Guys is a bespoke LED neon sign company based in Cheadle Hulme, Manchester. You can contact us at contact@neonguys.co.uk or 0161 791 4099.
What Data We Collect
Information you provide: When you submit a quote enquiry or contact form, we collect your name, email address, phone number (if provided), and details about your sign request.
Analytics data: With your consent, we use Google Analytics to collect anonymised usage data such as pages visited, time on site, device type, and approximate location. This data is used solely to understand how visitors use our site and improve the experience.
Cookies
We use the following cookies:
Essential cookies: A cookie preference cookie that remembers your consent choice. This is strictly necessary and does not require consent.
Analytics cookies (optional): Google Analytics cookies (_ga, _ga_*) that help us understand site traffic. These are only set if you click “Accept” on our cookie banner.
You can change your cookie preferences at any time by clearing your browser cookies and revisiting the site.
How We Use Your Data
We use your information to:
- Respond to your quote enquiries and provide mockups
- Communicate with you about your order
- Analyse site usage to improve our website (with consent)
We do not sell, rent, or share your personal data with third parties for marketing purposes.
Third-Party Services
Formspree: Form submissions are processed through Formspree. Their privacy policy is available at formspree.io/legal/privacy-policy.
Google Analytics: With your consent, we use Google Analytics to analyse site traffic. Google's privacy policy is available at policies.google.com/privacy.
Vercel: Our website is hosted on Vercel. Their privacy policy is available at vercel.com/legal/privacy-policy.
Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for analytics cookies at any time
- Lodge a complaint with the ICO (ico.org.uk)
Data Retention
Form submissions are retained for up to 24 months to fulfil orders and handle aftercare. Analytics data is retained for 14 months in Google Analytics.
Contact
For any privacy-related questions, contact us at contact@neonguys.co.uk.